Reference

dewi111 Privacy Policy: What We Collect and Why

Your privacy matters to us, and this Privacy Policy explains exactly how dewi111 collects, uses, and protects the personal information you share when you create an account or…

Account data protectionDANA, OVO, GoPay & QRIS transaction privacyCookie controlsData retention termsContact path for data requests

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Personal Information Collected at dewi111

dewi111 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, email address, phone number, and the details you enter during phone verification. When you make a deposit or withdrawal — through DANA, OVO, GoPay, QRIS, virtual account, or bank transfer via BCA, BRI, Mandiri, or BNI —

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we record transaction identifiers and timestamps, but never store full wallet credentials on our servers. We also collect device and browser data automatically when you log in from Denpasar, Yogyakarta, or anywhere across Indonesia, so we can keep your session secure and consistent. Your data is
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processed solely for account management, payment verification, and fraud prevention. We do not sell your personal information to third parties, and we share it with payment processors only to the extent necessary to clear your deposit or confirm your withdrawal status. All processing depends on local
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law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Live Chat Our live chat team is available 24 hours a day, seven days a week. Start a chat from the account menu to ask about data access, correction requests, or how your payment records are stored.

Email Support Send a written privacy request to our dedicated support address. We aim to acknowledge your message within 24 hours and resolve data access or deletion requests within 14 business days.

In-Account Help Centre Log into your account and open the Help Centre from the profile menu. The Privacy section there lets you download a summary of your stored data or submit a deletion request in a few steps.

HOW WE PROTECT YOU

Data Handling Practices You Can Verify

Every security measure we apply to your account also covers the personal data attached to it.

Encrypted Storage

Personal details and payment identifiers are stored with AES-256 encryption at rest. Your DANA, OVO, or QRIS transaction references are never held in plain text after the session closes.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve page load times. You can review and withdraw cookie consent at any time from the Privacy Settings page in your account.

Account Security Layer

Phone verification is required before your account is active. This step ties your session to a verified Indonesian number and reduces the risk of unauthorised access to your profile and transaction history.

Retention Schedule

We keep your account data for as long as your account remains open and for a standard period after closure as required by applicable rules. After that window, personal identifiers are deleted or anonymised.

Third-Party Limits

Payment processors such as those handling GoPay and virtual account transfers receive only the transaction data they need to process a payment. No browsing history or game session data is passed to them.

Data Correction Rights

You have the right to request a correction to any inaccurate personal detail on your account. Submit the request through live chat or email, and we will confirm the update within seven business days.

Common Questions About the dewi111 Privacy Policy

If your question is not covered below, our 24-hour live chat team can walk you through any aspect of how we handle your data.

We collect your name, email address, phone number, and device information. During payment via DANA, OVO, GoPay, or QRIS we also record transaction identifiers to confirm deposit and withdrawal status on your account.

We share data only with payment processors — such as those handling QRIS or virtual account transfers — and only the minimum needed to complete a transaction. We do not sell your personal information to advertisers or data brokers.

Log into your account, open the Help Centre from the profile menu, and navigate to the Privacy section. You can submit a data access request there, or contact us via email and we will respond within 14 business days.

We retain your account data for a standard period after closure as required by applicable rules where local law permits. Once that window passes, personal identifiers are deleted or anonymised from our systems.

Yes. Submit a deletion request through the in-account Help Centre or via email. We will confirm receipt within 24 hours and complete the process within 14 business days, subject to any retention obligations that depend on local law.

We use session cookies to maintain your login and analytics cookies to improve performance. You can review and withdraw cookie consent at any time from the Privacy Settings page inside your account — no need to contact support.

No. We record only the transaction identifier and timestamp needed to verify a deposit or withdrawal. Full wallet credentials for OVO, GoPay, DANA, and QRIS are never stored on our servers after the session closes.

dewi111 Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy

Data Handling Practices You Can Verify

Encrypted Storage

Cookie Controls

Account Security Layer

Retention Schedule

Third-Party Limits

Data Correction Rights

Common Questions About the dewi111 Privacy Policy

01 What personal data does dewi111 collect when I open an account?

02 Does dewi111 share my data with third parties?

03 How can I request a copy of the data dewi111 holds about me?

04 How long does dewi111 keep my account information after I close my account?

05 Can I ask dewi111 to delete my personal data?

06 How does dewi111 handle cookies and can I turn them off?

07 Is my OVO or GoPay wallet credential stored by dewi111?

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